PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
Job description:
The Administrative Assistant is primarily responsible for performing after sales service offering to customers, thereby contributing to the ongoing customer relationship. The focus of the role is to provide quality service and maximise customer retention and referral, in line with the Practice Service model and Procedures. The role needs excellent client relationship management and office administrative skills.
Responsibilities:
- Interact, manage, and provide effective client service
- Prepare and finalise commission statements
- Implement new business
- Prepare risk and investment quotes
- Prepare client files
- Process client queries and instructions
- Administer all products
- Coordinate prospect projects
- Research product information
- Maintain the CRM system
Minimum requirements:
- Grade 12 / NQF4 qualification
- 2 – 3 years relevant work experience within the financial services industry
- Proficient in both spoken and written English and at least one other of the official South African languages
- Computer literacy (MS Office)
Recommended requirements:
- RE5
Competencies required:
- Resilient
- Teamwork
- Organising and planning
- Client service orientation
- Attention to detail
How to apply:
Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAk by no later than 31 July 2022. If you are not contacted within 4 weeks of your application, please accept that your application was not successful.