Receptionist Vacancy at Umalusi
Umalusi, the Council for Quality Assurance in General and Further Education and Training, is seeking a dedicated and organised Receptionist to join their team. If you meet the requirements and are passionate about providing excellent service, we encourage you to apply!
Requirements:
- National Certificate (Vocational), National Senior Certificate, Senior Certificate or equivalent National Qualifications Framework (NQF) Level 4 qualification.
Added Advantage:
- At least one year of relevant experience as a receptionist or as a call centre agent.
- Customer service or call centre related qualification.
Main Duties:
- Answer calls, screen and transfer calls to the relevant unit/person
- Take and relay messages
- Provide information to callers
- Resolve telephonic queries where possible
- Deal with queries from the public and stakeholders
- Receive walk-in visitors and clients
- Confirm reason for visit and call relevant employee to accompany person to the venue/office
- Receive mail and parcels, sign for receipt if applicable
- Liaise with Records Unit and relevant employees regarding the collection of parcels at the reception
- Develop the weekly reports
- Assist the Housekeeper with printing of meeting schedules
- Ensure that the reception area is kept clean and tidy
- Assist the Public Relations and Communication unit with other duties as assigned by the supervisor
Application Details:
The closing date for applications is 02 September 2026 at 16h00.
For more information and to apply, please visit the Umalusi careers page: