Receptionist – Permanent Role
Company: Ekurhuleni Housing Company (Germiston Phase II Housing Company (PTY) Ltd)
Location: Chris Hani Village, Cnr Victoria Street & Linton Jones Street, Germiston
Job Summary
Ekurhuleni Housing Company is seeking a professional, welcoming, and efficient Receptionist to manage their front-desk and switchboard services. This role is crucial for ensuring that residents, applicants, service providers, and other stakeholders are received courteously, directed appropriately, and assisted promptly. The Receptionist will support smooth communication, maintain the reception environment, and perform general administrative duties essential for effective customer service and organisational operations.
Key Responsibilities
- Greet all visitors, residents, applicants, and service providers in a cordial and professional manner.
- Manage the reception area and ensure a clean, safe, and organised lobby or waiting environment.
- Provide basic information and direct visitors to the correct offices, departments, or officials.
- Monitor visitor access processes in line with organisational procedures.
- Answer incoming calls promptly and professionally and direct calls to the appropriate individuals or departments.
- Respond to routine enquiries or refer matters for further attention where necessary.
- Maintain effective communication channels between the public and the organisation.
- Maintain reception registers, message logs, and basic filing or record-keeping systems accurately.
- Provide administrative assistance such as receiving documents, distributing correspondence, and supporting office coordination.
- Handle information with confidentiality and in accordance with organisational procedures.
- Maintain stationery and front office supplies and report maintenance or service issues affecting reception operations.
- Promote a positive image of the organisation through courteous, efficient, and professional service at all times.
- Perform other duties and responsibilities reasonably assigned in support of service delivery.
Role Requirements
- Grade 12 (Matric).
- NQF level 5 or a Diploma in Office Administration/Management, Communications, Public Administration, Public Relations, Marketing, Customer Service, or a related field.
- A Certificate or short course in reception, office administration, customer service, or communications will be an added advantage.
- Minimum 2 years relevant receptionist and/or call centre experience.
- Computer literacy in Microsoft Office applications, including Word, Excel, Outlook, and Teams or similar communication tools.
- Excellent customer service and business communication skills.
- Ability to work under pressure, use initiative, and function independently.
Salary
R 235,000.00 per annum
How to Apply
Interested candidates who meet the above requirements should send their applications to:
recruitment@ehco.org.za
For attention: HR: Ms. Ziphelele Buje
Important Notes
- By submitting your application, you acknowledge that Ekurhuleni Housing Company may process your personal information in terms of the Protection of Personal Information Act No. 4 of 2013 (“POPIA”).
- EHC is an equal opportunity employer and encourages persons with disabilities and candidates from all designated groups to apply.
- Correspondence will be limited to shortlisted candidates.
- Applicants who have not been contacted within 6 weeks of the closing date should consider their applications unsuccessful.
- EHC reserves the right not to make an appointment.
THE CLOSING DATE: 30 September 2026